All rates are Retail in Fijian Dollars per Vehicle and include taxes
where applicable. All prices include Fiji Government taxes & levies.
TEWAKA reserves the right to alter rates, apply a fuel surcharge,
cancel departures, arrange alternative transport, and vary itineraries and
services if necessary.
Special Promotional Offers
All specials and promotional offers will have their own terms and
conditions, these override any of the terms & conditions included here.
Inclusions
All inclusions are as indicated in the brochure and websites at time of
travel. If not stated as included, then item/s are at customer’s own cost.
Right to cancel or change transfer operations
All TEWAKA transfer services are subject to road and weather conditions
as primary interest always is passenger safety.
During high tourism season, TEWAKA reserves the right to sub-contract
transfer services to approved transport operators using similar vehicle type
being booked.
Liability
Should adverse conditions prevent ground transfer operation, our
liability is limited to offering an alternative date or times or appropriate
refund no greater than the fare paid. The client is responsible for their own
additional accommodation costs. TEWAKA is not responsible for missed flights
due to late arrival at airline check-in counter what-ever the cause.
Travel insurance is recommended for all bookings. TEWAKA shall not be
held responsible for any property loss or damage and/or any claim resulting
from personal injury or death arising whilst travelling with the company. This
disclaimer applies irrespective of cause.
TEWAKA shall not be held responsible for any property loss or damage
and/or any claim resulting from personal injury or death arising whilst
travelling with the company, participating in activities organised by TEWAKA or
other company property. This disclaimer applies irrespective of the cause.
Bookings & Reconfirmation
All bookings not made locally in Fiji must be reconfirmed with our
office 48 hours prior to the transfer date Ph +679 995 9170
Group Bookings
Group bookings and Charters: These Terms and Conditions DO NOT APPLY to
group and charter travel. Separate booking conditions and payment terms will be
provided with quotations and/or booking confirmations.
Cancellation & Refund Policy
A FJD15.00 administration fee applies for any cancelled bookings.
A full refund less the applicable administration fee will be processed
where a cancellation notice is received and acknowledged by the TEWAKA team no
later than 6 hours before expected time of the transfer service booked.
Bank changes related to transmitting of refunds will be borne by the
customer.
Postponements due to flight delays, where the service is re-booked for
a late date/time will not incur fees.
No Show Policy (Where booking has not been cancelled or postponed)
•Exclusive Charter Transfers from Nadi International Airport - 50% charge
•Exclusive Charter Transfers from hotels or ports - full charge.
•Maximum waiting time for a private / charter transfer is 15 minutes at pick up point after which the driver will get a hotel porter to sign off in cases of No Shows
